Femme Closet

2007-12-27T02:31:00.000-08:00

Welcome to FemmeCloset! We are a fresh online shop that sells assorted international beauty items.From beauty product creams, hair accessories to fashionable bags. We are starting with hair accessories collections first and do come back to our site for new arrivals!

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FAQ

Why should I buy from FemmeCloset?
1. We strive to bring you products that are selling cheaper than retail stores.
2. FemmeCloset makes sure that all goods are throughly checked and examined before send out for postage. We DO NOT send out defect goods and that's our promise.
*Note: For postage delivery items, we cannot guaranteed the condition will be the same as it is being handled over by shipping company before reaching to you.

I have received a product that I have not ordered. What should I do?
Please contact our salesperson at femmecloset@gmail.com regarding wrong product received. Our salesperson will contact you immediately and deliver to your doorstep free of charge for exchange.

I have not receive my product till date. What should I do now?

FemmeCloset does not held the responsibility for any lost items.However, if you have chose Registered Mail Delivery Method, you may check your parcel status with the provided tracking ID found in your order invoice at SINGPOST. FemmeCloset strongly encourage customers to choose Registered Mail Delivery method.

EXCHANGE AND REFUNDS

FemmeCloset ensures that all items goes through quality check before sending to our customers.FemmeCloset will not be responsible for any damaged item .All goods sold are non-refundable & non-exchangeable. All sales are final.

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Order, Payment and Delivery Methods

HOW TO ORDER?
1. We accept all orders from Singapore only.Drop us an email at femmecloset@gmail.com

2. State clearly the item that you want, quantity, your name, contact number and mailing address.
E.g

Subject Title : Order of Hair Tie (The Ribbon Series)
Contact Person Name: Mary
Item : Hair Tie (The Ribbon Series)
Colour: Yellow
Quantity: 1
Contact No(optional):96666666
Email:mary@email.com
Mailing Address: 123 Apple Street Singapore 123123
Delivery Method : Standard/ Registered
Packaging: Bubbled Envelope/ Standard Envelope

3. We'll contact you within 1-2 days for confirmation. Please read our Payment , Delivery and Packaging Methods before ordering.

*Please note that there will be additional cost on stamp fee ,registered mail and bubbled envelope orders.

Need more information? Send us an Email

PAYMENT METHOD
1. Internet banking/ATM machine transfer to either one of the following bank accounts:

Standard Chartered Account - 57-2-989641-3

UOB - 301-343-536-5

POSB - 199- 12747-0

Please note that payment should be made within 3 days after confirmation of order.Order will be void if payment not made within payment period or payment amount not correct. We will send you an email with the order reference number. You will need to use the reference number during internet transfer.If you are using ATM transfer, please email us your account number along with the order reference no.Lastly, please send us an email indicating that you have transferred over the money to our account with your order reference number and date of transferred. We will send you a sms notification/email when we have received your payment as well as delivery status.

Need more information? Send us an Email

DELIVERY METHOD

Singapore Post Delivery Method - Local

- Regular Non-standard Mail - Low cost starting from $0.50 stamp fee for orders less than 40grams ( 1 or 2 hair clips/ties OR 1 butterfly series OR 1 hair sticks). For orders above 40g, we will advice you on the stamp fee. Mail is dropped into your letter box.

- Registered Non- standard Mail - Flat rate of SGD$2.50 applies on top of total purchase price. Needs receipents signature to receive item. (Recommended)

Need more information? Send us an Email

PACKAGING

Items are packed in either of the following options :
1) Brown bubbled envelope. - Additional cost of $0.71
2) Normal Letter Envelope - Free of charge.
Bubble envelope are our recommended mode of packaging as the item will not be damaged during the delivery process.

RISK OF LOSS PARCEL

FemmeCloset does not held the responsibility for any lost items. We encourage customers to choose Registered Mail Delivery method.

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Hair Clip (Crystal Princess Series)
Dimension: 80mm width x 41 mm height
Femme hair type : Little - Medium thickness
Current Stock :
Green | Pink
Price: SGD $ 16.90

Hair Clips ( Multiple Hearts Series)
Dimension: 73mm width x 15 mm height
Femme hair type : Little - Medium thickness
Current Stock :
Blue | Brown | Purple | Green
Price: SGD $ 9.90

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Hair Stick (Silver Petal Series)
Dimension: 18mm width x 26 mm height
Femme hair type : Little - Medium thickness
Current Stock :
Black | Pink
Price: SGD $ 12.90

2007-12-17T06:39:00.000-08:00

Hair Tie (Black Heart)
Dimension: 31mm width x 30 mm height
Femme hair type : Little - Medium thickness
Current Stock :
Black x 5 ( Sold out)
Price: SGD $ 8.90

Hair Tie (The Ribbon Series)
Dimension: 25mm width x 31 mm height
Femme hair type : Little - Medium thickness
Current Stock :
Blue | Purple | Pink | Colorful
Price: SGD $ 12.90

2007-12-17T06:35:00.000-08:00

Hair Pin (Small Heart Series)
Dimension of the heart: 18mm width x 15 mm height
Length of the pin: 57mm
Femme hair type : Little - Medium thickness
Current Stock :
Blue | White | Light Purple | Pink
Price: SGD $ 6.90